Information for Sellers/Potential Sellers and Buyers/Potential Buyers

Harcourts Group Ltd and its franchises are all licensed under the Real Estate Agents Act 2008 and therefore our agents, branch managers and salespersons are bound by the Real Estate Agents Act (Professional Conduct and Client Care) Rules 2009 required by section 14 of the Real Estate Agents Act. The rules should be read in conjunction with the Act and regulations.

As required under the rules, Harcourts has an in-house Complaints and Disputes Resolution Procedure.

Please note: you may access the Real Estate Authority’s complaints process without first using Harcourts in-house procedures; and any use of our in-house procedures does not preclude you from making a complaint to the Authority.

Information for Sellers/Potential Sellers

If you are considering listing a property or business for sale please read the approved Guide for Agency Agreements prepared by the Real Estate Agents Authority.


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